Privacy Policy of True North Talent Solutions
True North Talent Solutions is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services, including Recruitment Process Outsourcing (RPO), Executive Search, Temporary Staffing, Permanent Placement, HR Consulting, Payroll Services, Candidate Sourcing, Interviewing and Vetting, Onboarding Support, Talent Management Strategies, Workforce Planning, and HR Technology Implementation.
1. Information We Collect
We collect various types of information in connection with the services we provide:
- Information You Provide to Us: This includes personal data such as your name, contact details (address, phone number, email address), resume/CV, employment history, educational background, skills, professional licenses, references, salary expectations, and other information relevant to job applications or HR services. If you are a client, this may include your company name, contact person details, and specific staffing needs.
- Information We Collect Automatically: When you visit our online platform, we may collect certain information automatically from your device, such as your IP address, browser type, operating system, referring URLs, and how you interact with our site. This information helps us improve our service and user experience.
- Information from Third Parties: We may receive information about you from other sources, such as publicly available databases, professional networking sites, and references, to supplement the information you provide.
2. How We Use Your Information
We use the information we collect for various purposes related to providing our human resources and staffing services:
- To match candidates with suitable job opportunities and facilitate the recruitment process.
- To provide recruitment services, including RPO, executive search, temporary staffing, and permanent placement.
- To offer HR consulting services, talent management strategies, workforce planning, and HR technology implementation.
- To conduct candidate sourcing, interviewing, and vetting.
- To provide onboarding support and payroll services.
- To communicate with you regarding job opportunities, services, and updates.
- To comply with legal obligations and resolve disputes.
- For internal analytical purposes, to improve our services and online platform.
3. Sharing Your Information
We may share your information with:
- Clients: For candidates, your information, including your resume/CV and relevant details, may be shared with prospective employers (our clients) for job placement purposes.
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as IT support, HR technology platforms, or payroll processing. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR or PIPEDA), you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal information under certain conditions.
- Right to Restrict Processing: Request that we restrict the processing of your personal information under certain conditions.
- Right to Object to Processing: Object to the processing of your personal information under certain conditions.
- Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
True North Talent Solutions
1250 René-Lévesque Boulevard West, Suite 2200
Montreal, Quebec, H3B 4W8
Canada